This Website provides general information about Ishacare’s mental health support services.

The information on this Website is provided for general informational purposes only and does not constitute medical, psychological, legal, or professional advice.

You should not rely on the content of this Website as a substitute for professional advice tailored to your individual circumstances.

Ishacare does not provide crisis or emergency services through this Website.

If you are experiencing a mental health emergency, please contact:

• 000 (Emergency Services in Australia)
• Lifeline 13 11 14
• Or your nearest hospital emergency department

You agree to use this Website only for lawful purposes. You must not:

• Use the Website in any way that may cause damage or disruption
• Attempt to gain unauthorised access to the Website
• Misuse contact forms or submit false information
• Reproduce or distribute content without permission

All content on this Website, including text, branding, layout, and graphics, is the property of Ishacare unless otherwise stated.

You may view and print pages for personal use only. Commercial use or reproduction without written permission is prohibited.

To the maximum extent permitted by law, Ishacare is not liable for:

• Any loss or damage arising from the use of this Website
• Reliance on information provided on this Website
• Technical issues, interruptions, or inaccuracies

Use of this Website is at your own risk.

This Website may contain links to external websites. Ishacare is not responsible for the content, accuracy, or privacy practices of third-party websites.

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and handle personal information.

Ishacare may update these Terms of Use at any time. Updated terms will be published on this page with a revised effective date.

These Terms are governed by the laws of Victoria, Australia. Any disputes arising in connection with this Website will be subject to the jurisdiction of the courts of Victoria.

When you submit a referral form through this Website, you agree that:

• The information provided is accurate and complete to the best of your knowledge
• You have authority to provide the information (including where referring another person)
• You understand that submission of a referral form does not guarantee acceptance of services.
• Submission of a referral form does not create a therapeutic, clinical, or contractual relationship until confirmed in writing by Ishacare.

Ishacare reserves the right to assess referrals and determine suitability of services in accordance with organisational policies and professional standards.